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Frequently Asked Questions
All You Wanted to Know And More
I want to assess myself for Coronavirus.
You can now self assess if you need to be tested for coronavirus in less than a minute by chatting with our Easybot Covid Scanner! Click on "Still Need Help" below and select chat.
This assessment is strictly based on the guidelines from the Ministry of Health & Family Welfare & ICMR, Govt. of India. Try Now!
When will I receive my order?
Your order will be delivered within the 'Estimated Delivery Date' as committed at the time of order placement. You can check this by selecting your order from "My orders" section. Keep a look-out for our order delivery updates.
Also, we understand that due to current Covid-19 crisis, the delivery date may not be as per usual timelines. But rest assured, we are working round the clock to deliver your order as soon as possible.
You can read more about how are we ensuring every order to be delivered on time without
Why was a doctor consultation arranged for my order?
A valid prescription will have the following details in place -
Date of Prescription
Patient/s name
Doctor's name
Doctor's degree
Duration / Dosage of medicines
Doctor's Signature / Stamp
Doctor's registration number